TERMS AND CONDITIONS SKIPPER PORTUGAL YACHT CHARTERS
Thank you for including Skipper Portugal Yacht Charters™ in your vacation program.
You can make your reservation by contacting us. Reservation payments or final payments will be made after you have agreed with us on the tour program and you will receive instructions for payment in a comfortable and safe way.
We accept all credit cards on the market.
You can pay via bank transfer.
If you use the American Express card, you can transfer to our bank account directly.
To pay by debiting multiple credit cards, contact us.
If you intend to pay in cash, you will be subject to the legislation in force in Portuguese territory.
Choose one of the programs that we have prepared, adapt it to your taste with the “ad-ons” you want. Spend an amazing day with friends and family by renting a yacht from Vilamoura in the Algarve.
If you want something “tailor-made”, talk to Skipper™ , give us a call.
Payment for boat hire does not have to be made in full immediately. After choosing a program and date, we ask you to confirm your reservation with a deposit of 40% of its value. The 60% of the remaining amount is paid before the start of the tour, which can be on board The Albatroz.
The vessel does not leave the mooring point without paying for the service in full.
Deposit amounts are non-refundable, except for the reasons set out in our Cancellation Policy.
In the event of cancellation of the programme, at the initiative of the customer up to 30 calendar days before the date of the event, the amount of the amounts delivered in full will be refunded, deducted from bank expenses or commissions debited by credit cards and other expenses proven to have been incurred.
In the event of cancellation of the program, at the initiative of the customer between 29 and 15 days before the date of the event, the amount of 50% of the sums paid will be refunded less bank charges or commissions debited by credit cards and expenses proven to have been incurred.
In case of cancellation between 14 and 5 days before the date of the event, 25% of the amounts paid will be refunded, deducting bank charges or credit card commissions and other expenses proven to have been incurred.
In case of cancellation between the 4th day and the date of the event, no amount will be refunded.
If the customer arrives one hour (for a half-day program) or two hours (for a one-day program) after the agreed departure time, the program will be canceled without refund. In any case, if the client arrives late, the time will be deducted from the total duration of the program.
If, for reasons of force majeure, Skipper Portugal Yacht Charter™ is unable to carry out the program (due to illness, accident, safety problems with the boat, or closure of the port or marina decreed by the maritime authority), all amounts paid will be fully refunded.
No other condition, penalty or compensation is accepted.
Safety on board vessels depends on the weather.
Skipper™ regularly tracks and analyzes weather conditions. Two or three days before any event, we know the expected weather forecast.
If the National Civil Protection Authority or the Maritime Authority, namely the Faro and Portimão Port Authority, issue warnings of navigation hazards that could put the occupants and the vessel at risk, we will try to reschedule the vessel rental. If this is not possible, the booking price will be refunded.
Private belongings, including clothing and toiletries, should be chosen carefully (avoid too much or too little) and packed in a soft bag. More fragile items (cameras, cell phones, etc.) should be kept in waterproof bags.
Don’t forget to bring a hat and sunscreen (whatever the time of year), sunglasses, and warm, waterproof clothing. All footwear MUST have a white or natural colored rubber sole, if it’s hot go barefoot on the boat.
The ships have a pharmacy and the Skipper™ has specific training in First Aid.
The Yachts managed by Skipper™ are equipped with all regulatory safety materials, namely pharmacy and respective equipment, individual life jackets, life rafts, automatic Radio Beacon for emergency location and “very-lights”.
At Skipper Portugal Yacht Charters™ it never happened, but…
In the event of an emergency or accident (on our vessel or on others we have to assist) remain calm. Help children, teenagers and more sensitive adults to remain stable. Make yourself available to the crew to help.
IMPORTANT – FOLLOW THE INSTRUCTIONS GIVEN BY THE CREW.
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